Refund and Returns Policy
Refund and Returns Policy
Last Updated: October 18, 2025
At Avodeals, we aim to ensure customer satisfaction while maintaining fair and transparent policies due to the nature of digital products. This Refund and Returns Policy explains the conditions under which refunds or replacements may be issued.
By completing a purchase on our website, you acknowledge and agree to this policy.
1. Digital Products
All products sold on Avodeals are digital items, including license keys, activation codes, and downloadable software.
As these products are delivered electronically and cannot be physically returned, refunds are generally not available after delivery, except in the specific cases outlined below.
2. Eligible Refund Cases
You may be eligible for a refund or replacement if any of the following apply:
You received an invalid, expired, or incorrect license key
The product was not delivered due to a technical issue on our end
A duplicate payment was made for the same order
The product is confirmed to be non-functional and cannot be resolved by our support team
All refund requests must be supported by valid evidence, such as screenshots or error messages.
3. Non-Refundable Cases
Refunds will not be issued under the following circumstances:
Change of mind after purchase
Incompatibility with your device, system, or software requirements
Failure to review product descriptions or system requirements before purchase
Delivery delays caused by incorrect or incomplete email information provided by the customer
Products that have already been activated, used, or shared
Purchases made during promotions or discounted sales (unless otherwise stated)
4. Refund Request Process
To request a refund:
Contact our support team at support@avodeals.com
Provide your order number, purchase email, and a clear description of the issue
Submit your request within 7 days of purchase, unless otherwise specified
Our team will review your request and respond within 3–5 business days.
5. Refund Method
Approved refunds will be processed using the original payment method.
Refund processing times depend on the payment provider and typically range from 5–10 business days.
6. Replacements
When appropriate, we may offer a replacement instead of a refund, which may include:
A replacement license key
Delivery of the correct or updated product
Technical assistance to resolve activation or installation issues
Replacements are provided at our discretion when deemed suitable.
7. Chargebacks and Disputes
Initiating a chargeback or payment dispute without first contacting our support team may result in account suspension and restriction from future purchases.
We encourage customers to contact us directly so we can resolve issues quickly and fairly.
8. Policy Updates
Avodeals reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with a revised Last Updated date.
9. Contact Us
If you have questions regarding refunds or returns, please contact us:
📧 Email: support@avodeals.com
🌐 Website: www.avodeals.com
